World Aug 26, 2026 · 1 min read

Autism and ADHD care complaints more than triple in five years in England

NHS ombudsman warns of years-long waits and patients paying thousands to go private as demand for services soarsComplaints about autism and attention deficit hyperactivity disorder services in England have more than tripled in five years, official figures show, with the NHS ombudsman warning of year...

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The Guardian
by Sarah Marsh Consumer affairs correspondent
Autism and ADHD care complaints more than triple in five years in England

NHS ombudsman warns of years-long waits and patients paying thousands to go private as demand for services soars

Complaints about autism and attention deficit hyperactivity disorder services in England have more than tripled in five years, official figures show, with the NHS ombudsman warning of years-long waits and patients paying thousands of pounds for private care.

One woman was removed from an ADHD medication waiting list without warning after almost four years, leaving her without the support she needed for about six months. Another patient was given an autism assessment lasting just 50 minutes that failed to follow guidance from the National Institute for Health and Care Excellence, while a man referred to an ADHD service that was not yet operational ended up paying almost £4,000 for private treatment.

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This article was originally published by The Guardian and written by Sarah Marsh Consumer affairs correspondent.

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