World Apr 14, 2026 · 1 min read

Labor’s controversial algorithm tool for aged care under investigation by ombudsman

Exclusive: It follows numerous complaints made to Guardian Australia, politicians and advocacy organisations about the Integrated Assessment ToolGet our breaking news email, free app or daily news podcastThe commonwealth ombudsman is investigating the government’s algorithm-based aged care assessmen...

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The Guardian
by Melissa Davey Medical editor
Labor’s controversial algorithm tool for aged care under investigation by ombudsman

Exclusive: It follows numerous complaints made to Guardian Australia, politicians and advocacy organisations about the Integrated Assessment Tool

The commonwealth ombudsman is investigating the government’s algorithm-based aged care assessment tool, which has been described by assessors as “cruel” and “inhumane” in its determination of home support funding for elderly Australians.

It follows hundreds of complaints made to Guardian Australia, politicians and advocacy organisations about the Integrated Assessment Tool (IAT), made mandatory in November by the Albanese government as part of aged care reforms.

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This article was originally published by The Guardian and written by Melissa Davey Medical editor.

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