Dear all,
our team is using a Claude AI Team plan for more than 1 year already:
- we are a normal company, doing normal business, nothing critical
- all our bills are paid and we can see them as paid
- nontheless, the service is not available for more than one week to us
Question:
- any other idea to reach out to them than their "Fin AI Chatbot" at support@anthropic.com?
- did anybody else had the same experience? If yes, what helped to solve it?
Its really frustrating :-(
(especially since some people built their interal workflow around Claude, now they are somehow stuck)
Comments URL: https://news.ycombinator.com/item?id=49080775
Points: 19
# Comments: 8
This article was originally published by Hacker News and written by KellyCriterion.
Read original article on Hacker News