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A top union has warned Australians their tax time phone calls to tax office employees are being directed to lower-paid workers at outsourced call centres.
The Australian Taxation Office is set to face landmark “same job, same pay” hearings in the coming month, with a call centre worker saying his outsource colleagues were paid up to 40% less than their public service counterparts.
These outsourced call centre workers are doing the same job as their ATO counterparts, but with worse pay and conditions. . …
Right now, millions of Australians are doing their taxes. They need to know they are talking to fully trained and trusted public sector employees – not outsourced workers being underpaid by profit-driven firms.
Fear to have your own view, and loathing if you do.
Continue reading...This article was originally published by The Guardian and written by Nick Visser (now).
Read original article on The Guardian